Offer premium 24/7 support to your entire client base without worrying about hiring, managing a team or performing technical support.
Partner with a team of talented WordPress engineers to fully manage every aspect of your own WordPress website 24/7.
Our experts providing you with unlimited website edits and support with no time limits or caps.
Constant site checks, plus a team of experts ready to offer 24/7 WordPress emergency support.
An expert team you can fully trust to protect WordPress and keep user data private
All plugin, theme and core file updates fully managed with a 99.996% success rate.
Cloud backups of core files and databases are fully managed with Amazon S3 and 1-click restore.
Finally, a team you can fully trust to achieve loading times under 2 seconds
If you’re looking for support with your own website(s), head to our plans page and check-out with your first plan.
If you’re looking for support for your agency and you’d like to apply to our white label program you can do so here.
You’ll send all of your logins to us via secure link. This ensures that our team can receive your logins safely.
Once you sign up, you’ll immediately receive an email to the email address you provided at check-out. This will explain next steps.
Unlimited edits do include edits to content, changing plugin settings and CSS adjustments. They do not included custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD to WordPress or building out a new website or subdomain. If you’d like one time WordPress help, check out that service here.
Websites with advanced functionality like this require our Perform Plan. They take more resources for us to manage, so making sure you’re on the right plan means we’ll be able to dedicate what’s needed to keep your website secure, fast and running smoothly.
We’ll work with anybody regardless of their hosting provider. We understand that different websites have different needs and that people have realistic budgets that they have to meet. If you’d like to upgrade, we recommend our trusted hosting partners.
Once you sign up for the care plan that makes the most sense for you, you’ll receive a welcome email with information on your plan and details about how to securely send us your login credentials. Once you send login information for your WordPress dashboard and hosting provider, we’ll have your plan fully implemented in 24-48 hours.
The speed enhancements can take up to a week since we have to optimize everything for your unique core files, theme and plugins and we want to be careful not to cause any downtime for your website. So we take our time and make sure this is done right instead of risking potentially compromising your website.
Our care plans each cover one single site. If you have multiple sites as subdomains of a site (e.g. staging-wpbuffsv2.kinsta.cloud and othersite.staging-wpbuffsv2.kinsta.cloud) they still count as separate sites. If you have 3 websites that you’d like us to manage, you’ll need 3 plans, one for each site. You are more than welcome to choose different plans for each website.
We’ve set up our pricing structure to stay pretty lean and with our global team, it just makes more sense to handle all our support through email. While we don’t offer phone support, we’ve made customer service a huge priority here at WP Buffs and you’ll find our email support fast, effective and friendly!
We’re here to help.
It’s our job to help people like you with WordPress. That means matching you up with the care plan that will help you grow digitally while also being respectful of your budget.
