First things first! You’ll set up an inbox with us that includes all of your branding. You’ll set up a forward for the emails to your secret email address in our support system so that we can work behind the scenes for you under your brand. Your Client Success Team will help you every step of the way.
You sell care plans and bill your clients at a price point that you choose, then you simply pay us the special white label partner price for each plan (20% off of our full pricing + an extra 10% off for accounts with 10+ care plans). All of the profit is yours to keep.
You give us the logins for your client’s websites and hosting accounts for each care plan. We’ll need these to be able to fully manage your client websites for you.
Your clients can send in WordPress edits, we’ll do all of the work under your brand.
We’ll be fully managing your client’s WordPress websites on your behalf, sending reports every week so that they can see all of the work that’s been done.
We’ll take care of everything WordPress while you take a well deserved vacation.
Our White-label Partner Program is made for digital, hosting, creative, and marketing agencies that want to offer website maintenance packages to their clients without having to perform technical support themselves or hire and manage their own team to do so. If this sounds like you, we could be a good fit.
We send weekly reports to you (or your clients) with updates to every change made on their website.
View White-label sample report.
We do not charge a joining fee. The White-Label Program is free to join. You must have a minimum of 2 care plan clients ready to onboard and be ready to get serious about WordPress care plans!
There are a few different aspects of our white-label website management that makes it unique and effective:
We provide plenty of resources in our Partner Hub to help white-label partners sell care plans to their current clients and new ones as well.
Keeping clients on care plans is just as important as selling new ones. We provide a ton of resources to help you keep care plan churn to a minimum:
Yes! You (and anybody else who wants it) get full dashboard access to your white-label inbox. That means you have full transparency into every conversation we’re having with your clients when they email us via your support@youragency.com email address, and you can monitor every ticket and interaction.
Most of our white-label partners trust us to provide awesome support here but especially during the first month or so of white-label support, it’s reassuring to be able to check in on things. Plus, if you need to know what kind of work has been done on a client site before calling or emailing them, you can simply log in and check their ticket history.
You can easily do that in ~2 minutes right in our Partner Hub dashboard.
Changes like this can be sent to us from within your Partner Hub. You’ll have access to a ‘My Account’ section once you’re an official WP Buffs partner!
Your clients pay you for your white-label care plans and you pay us. We keep payment completely separate so as to maintain the white-label aspect of our support!
You’ll receive a single invoice every month that you’ll pay automatically via credit card.
It will have a full list of all the websites you have white-label care plans active for (and what plan they’re on) so you know exactly who’s on what plan.
